Last updated: 08/28/2025

Welcome to Vital Pep Labs. These Terms and Conditions (“Terms”) govern your use of our website, services, and any purchases made through [www.vitalpeplabs.com]. By using the site or purchasing a product, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Vital Pep Labs website and services, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree, please do not use our site or purchase any products.

2. Products & Purpose

Vital Pep Labs provides research-grade peptides for laboratory and scientific research only. All products are strictly for research use only and not for human consumption, medical, or veterinary use. You are responsible for ensuring that product use complies with local regulations, laws, and institutional policies.

3. Ordering & Payment

• Placing Orders: Orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel orders at our discretion.

• Pricing & Payment: Prices listed are in USD and exclude applicable taxes and shipping. Payments must be received prior to order processing. We accept major credit cards and online payment methods as displayed on our site.

• Shipping: If your order is accepted, we’ll process it for shipment. Order tracking details are provided once shipped.

4. Shipping & Delivery

• Order Processing: Orders received before 12:00 p.m. PT are typically shipped the same business day.

• Delivery: Shipping timelines may vary. Delays due to customs, courier issues, or acts of God are beyond our control.

• International Orders: We currently do not ship internationally unless explicitly stated at checkout.

5. Returns & Cancellations

• Cancelations: You may cancel an order within one hour of purchase if it hasn’t shipped.

• Returns: Due to the scientific nature of our products, we cannot accept returns unless the product is defective or damaged in transit. Please contact us within 7 days for assistance with damaged or incorrect items.

6. Quality Assurance

Vital Pep Labs products are manufactured under cGMP / USP standards and comply with ICH guidelines for sterility, potency, purity, and endotoxins. Every batch is tested by an independent lab, and a Certificate of Analysis (COA) is provided to verify quality.

7. Intellectual Property

All content on the website—including text, graphics, logos, and product information—is the property of Vital Pep Labs and protected by intellectual property law. You may not reproduce or alter this content without our written permission.

8. Limitation of Liability

Vital Pep Labs and its affiliates are not liable for any indirect, incidental, or consequential damages arising from product use or inability to use the site.

9. Indemnification

You agree to indemnify and hold harmless Vital Pep Labs, its directors, employees, and affiliates from any claims or liabilities arising from your misuse of our products or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes must be submitted to the state or federal courts in Ventura County, California.

11. Contact Us

For any questions about these Terms or your order, please email us at support@vitalpeplabs.com.

12. Changes to Terms

Vital Pep Labs may revise these Terms at any time. The “Last Updated” date at the top indicates when changes were made. Continued use of the site after revisions means your acceptance of the updated Terms.